About Capital Transit

Since 1970, Capital Transit has provided public transportation for the city of Juneau. Our fixed-route services offer passengers quick, convenient travel between downtown Juneau, the Mendenhall Valley, and the Douglas area. Through the Care-A-Van service we provide seniors and disabled persons with Dial-a-Ride services throughout the Juneau area.

Our Mission

Capital Transit provides safe, reliable, low cost transportation to insure that all citizens have the ability to access and participate in the community. Capital Transit provides a reliable transportation alternative to reduce the presence of automobiles in the community and especially in the Downtown. Capital Transit is a service agency. We are dedicated to providing the best possible transit service to the community. Of primary importance is the satisfaction of the passenger; the respect of other users of the roads, streets and highways, and; a positive image of Capital Transit among all citizens of the community.

Funding

Capital Transit operations are funded primarily by general fund revenues from the City and Borough of Juneau and passenger fare revenues. The capital costs of vehicles and facilities are provided by the State of Alaska and the Federal Transit Administration. Only the local match for capital grants (10-20%) is provided by the Capital Transit Budget.

Organizational Success

Transit works in Juneau! In 2006 the Capital Transit fleet became fully accessible with the replacement of the oldest of the buses with New Flyer low-floor vehicles. The Governor’s Committee on Employment and Rehabilitation of People with Disabilities recognized Capital Transit with the Barrier-Free Design Award for its efforts in making the system accessible not only in vehicles, but the VIP Bus Pass Program and Care-A-Van service were mentioned as creating an exemplary accessible community transportation program. This recognition adds to a list of accolades including the 2003 Alaska Award of Excellence presented by the Alaska Municipal League; “2003 Community Transportation System of the Year” by the Community Transportation Association of America, and; “One of the Ten Best Small Transit Agencies in North America in 1999″ by METRO Magazine. The City and Borough of Juneau provides a greater level of local support for transit service than possibly any other community in the United States according to a report by the Community Transportation Association of America. Capital Transit and Care-A-Van make Juneau one of the most accessible small communities in Alaska and the Nation. In 2010 Express bus service was doubled to every thirty minutes to reduce crowding and improve reliability on Mendenhall Valley service. Recently completed capital projects include a new Downtown Transit Center, replacement of paratransit vans and transit buses, and the recent renovation of the Valley Transit Maintenance Facility.

Highlights

 

1970Service between Juneau and Douglas
starts on December 15.
1999Capital Transit named “one of the ten
best small transit agencies in North
America” by METRO Magazine.
1975Service extended to the Mendenhall Loop
Road.
2000Four New Flyer low floor buses begin
service.
1979Fares are reduced from 35 cents to 25 cents.2001Bus service is doubled to ½ hour headways
on the Douglas and Mendenhall Valley
routes.
1981The Care-A-Van begins service.2002Capital Transit provides a million annual
passenger trips.
1982Express service between Federal Building and the Auke Lake Campus.
Fares increase to 50 cents. First bus stop signs are posted.
2003Capital Transit named “Community
Transportation System of the Year.”
1985New Transit facility at 10099 Bentwood
Place is completed. 
Five new bus passenger shelters are constructed. Total
ridership over a million annual passengers.
2004Fares increase to $1.50.
1986Fare zone ended, all fares are 75 cents, and drivers no longer make change.2006Capital Transit fleet is fully accessible. The
Governor’s Committee on Employment
and Rehabilitation of People with
Disabilities recognized Capital Transit
with the Barrier-Free Design Award.
1987Downtown Shuttle ends, overall transit
service cut by 25%.
2010Service on the Express Route doubled to ½
hour headways.
1990Fares increase to $1.00.2011Downtown Transportation Center opens.
1992Sunday bus service begins.
Fares increase to $1.25. Five new Orions begin service, the first
accessible buses in Alaska.
2012Fares increase to $2.00.
1995Capital Transit service is in compliance with
the Americans with Disabilities Act.