System Alert — Reduced Service: The Route 5 University Connector service is suspended. Please use the Routes 3 & 4 Mendenhall Valley service as an alternative.
Capital Transit Launches New Mobile Payment Option
Riders offered 50% discount on fares purchased via Token Transit app April 14-20
April 11, 2025 (JUNEAU, Alaska) – Public transit users in Juneau now have a new, convenient and cost-saving way to purchase bus fares. Capital Transit, the City & Borough of Juneau’s public transit system, launched the Token Transit app this month which allows users to pay for public transit using their smartphone. To kick off the new payment option, CBJ and Capital Transit are offering riders 50% off regular fares purchased during the week of April 14-20th, 2025, including single ride and April monthly passes.
Beyond the promotional period, Token Transit users can avoid ever paying more than the cost of a monthly pass via fare capping . Fare capping allows riders to purchase and use single ride passes with the app, with an automatic upgrade to a monthly pass when their spending total during the month reaches the cost of a monthly pass. Fare-capping is only available when purchasing single-ride passes in the Token Transit app. Cash fares, gifts, and other discounted fare types do not apply towards fare-capping.
Capital Transit will continue to offer the ability to pay with cash on the bus, or to purchase paper monthly unlimited passes at the existing locations, including the Municipal Building Cash Office, Mendenhall Valley Public Library, Fred Meyer, Foodland IGA, and the University of Alaska Southeast.
While physical bus tokens are no longer available for sale at existing locations they will continue to be honored. Capital Transit has re-purposed the remaining token inventory to assist with continued support of CBJ social service partners. Social Service agencies interested in purchasing physical tokens or to be setup with a customized digital fare platform should email capital.transit@juneau.gov.
We’re excited to announce upcoming improvements at the Valley Transit Center! Starting March 31st, we will begin construction to install on-route chargers for our growing fleet of electric buses. This upgrade will help us provide cleaner, more efficient transportation for our community.
However, to facilitate this important work, there will be temporary changes to the Valley Transit Center.
Closure of Amenities: The public parking lot, restrooms, and public electric vehicle chargers will be unavailable during construction.
Passenger Area Closure: The normal passenger pick-up and drop-off area will also be closed.
During this time, all bus boardings and alighting’s will take place in the Park & Ride lot at the Valley Transit Center.
We understand these temporary changes may cause inconvenience, and we appreciate your patience as we work to improve our transit system. This project is expected to be completed by mid-summer.
For the latest updates and information, please visit juneaucapitaltransit.org or call 907-789-6901. Thank you for your cooperation and support as we build a greener future for our community.
There will be several service changes happening this fall, effective Monday, October 7 and Monday, October 21, 2024.
Effective Monday, October 7, 2024:
The LAST RUN of the Route 8 DOWNTOWN EXPRESS from the Valley Transit Center departs at 5:15 pm
Effective Monday, October 21, 2024:
Monday – Friday, the following timepoints for theFIRST RUN ONLY of the Route 4 DOWNTOWN TC are 5 minutes LATER:
Valley Transit Center at 6:05 am — Auke Bay/DeHarts at 6:09 am — Mendenhall Blvd. at 6:17 am
The following timepoints forALL RUNS of the Routes 3 & 4 DOWNTOWN TC are 2 minutes EARLIER:
Outbound Bartlett Hospital at :25 & :55 — Outbound Anka Street at :01 & :31 — Outbound Fred Meyer at :06 & :36 — Outbound Nugget Mall at :08 & :38
The morning run of the Route 7 LEMON CREEK COMMUTER stops on 12th Street at Mountain View & The Senior Center (instead of on Glacier Avenue near JDHS).
The 2:30 pm run of the Route 9 EGAN EXPRESS from the Downtown TC to the Valley TC is suspended.
Capital Transit will be making several changes to Express, Connector and Commuter routes and schedules starting Monday, April 22, 2024. For more details:
Capital Transit offers a Ride Free Zone (see the Capital Transit Ride Free Zone Map below) for locals and visitors who may experience mobility issues or are interested in getting to the Capitol, the Juneau-Douglas City Museum, the Dimond Courthouse, the hostel or other locations at the top of the hill.
There are five bus stops in the Ride Free Zone – the State Museum stop on Whittier Street, the Marine Parking Garage, on Franklin Street at the Front Street intersection, on Fourth Street near Rainbow Foods and the Downtown Transit Center.
Use Google Maps Transit directions. You’ll need to change “Leave now” to “Depart at” or “Arrive by”, and set the date to October 23, 2023 or later.
Call Capital Transit at 907-789-6901.
Summary of Changes:
Route 5 University Connector:
New stop on Vintage Blvd near Safeway and SEARHC. The bus stops here after leaving the Valley Transit Center on the way to UAS. Use the Route 6 to travel to the VTC.
Route 6 Riverside/Airport Connector:
New stop on Vintage Blvd near Safeway and SEARHC. The bus stops here on the way from the Airport to the Valley Transit Center. Use the Route 5 to travel from the VTC.
Route 7 Lemon Creek Commuter:
Afternoon runs depart from the Downtown Transit Center at 2:00 pm and 5:00 pm
Route 8 Downtown/Valley Express:
This route now provides service on Riverside Drive.
Please Routes 3, 4, or 5 as alternatives for stops on Backloop or Glacier Hwy.
Valley Express buses depart from the Downtown Transit Center 5 minutes earlier, at :00 and :30 minutes after the hour.
The route will continue from the Valley Transit Center to Valley Blvd via Mendenhall Loop Road, and back to the Valley Transit Center via Mint Wy and Riverside Dr.
Until permanent stops are installed along Riverside Drive, you may flag the bus at any location where it is safe for the bus to stop.
Route 9 Egan Express:
One inbound run from the Valley Transit Center at 6:40 AM. Use Route 8 as alternative.
Route 10 Taku Commuter:
This route is discontinued. Please use the Route 8 Valley/Downtown Express route, with stops on Mendenhall Loop Rd and Riverside Dr.
Route 8 replacement service makes a counter-clockwise loop from the Valley Transit Center to Valley Blvd via Mendenhall Loop Road, and back to the Valley Transit Center via Mint Wy and Riverside Dr.
Early morning departure times for Route 8 replacement service runs:
VTC at 6:00 AM; Valley Blvd at 6:05 AM; Riverside Dr at Dimond Park at 6:11 AM
Bus continues as Route 8 Downtown Express from VTC at 6:15 AM
VTC at 6:25 AM; Valley Blvd at 6:30 AM; Riverside Dr at Dimond Park at 6:36 AM
Bus continues as Route 8 Downtown Express from VTC at 6:40 AM
Or transfer to Route 9 Downtown Egan Express departing VTC at 6:40 AM
VTC at 6:55 AM; Valley Blvd at 7:00 AM; Riverside Dr at Dimond Park at 7:06 AM
Bus continues as Route 8 Downtown Express from VTC at 7:10 AM
For more information, please contact Capital Transit at 907-789-6901.
Service Changes Effective Monday, October 23, 2023
Capital Transit will be making several changes to routes and schedules starting Monday, October 23, 2023. A summary of changes for each route is shown below, or for more details:
Capital Transit will be updating some time points for Route 1 Douglas and Route 8 Valley Express buses starting Monday, April 10, 2023. Please see changes below and the updated schedules.
Route 1 Douglas
Route 1 Douglas buses traveling towards Treadwell will depart all stops on Douglas Island 1 – 2 minutes earlier. The following time points will change:
Depart Cordova St. for Treadwell at :18 & :48
Depart Cedar Park for Treadwell at :19 & :49
Depart Douglas Post office for Treadwell at :24 & :54
All other time-points for the Route 1 will remain unchanged. Please see updated schedules.
Route 8 Valley Express
Route 8 Valley Express buses traveling on Mendenhall Loop Road and around backloop will be departing all bus stops on the Mendenhall Valley loop 3 – 4 minutes EARLIER.
Route 8 time-point changes:
Depart Valley Transit Center for back loop at :00 & :30
Depart Valley Blvd for back loop at :05 & :35
Depart Auke Bay for Valley Transit Center at :13 & :43
All other time-points for the Route 8 will remain unchanged. Please see updated schedules.
Please make sure you arrive at these bus stops a few minutes earlier to catch the bus, starting Monday, April 10th, 2023.
Using Google Maps Transit Directions to Explore Route Changes Effective Monday, November 7
Post Summary:Google Maps Transit Directions can be used to explore trip options with our updated routes if you set the “Depart at” or “Arrive by” date to “Mon, Nov 7” or later. Step by step instructions are provided below.
Capital Transit buses will start using the new Valley Transit Center on Mendenhall Mall Road on Monday, November 7, 2022. Our routes have been updated to accommodate this new facility and to make our service more consistent, more reliable, and easier to use.
If you are looking for more details about how these changes will impact you, Google Maps Transit Directions can help you explore route changes and new trip options that will be available starting on Monday, November 7, 2022.
If you are already familiar with Google Maps Transit Directions, as long as you set the “Depart at” or “Arrive by” date to November 7, 2022 or later, you will see the options available for that trip with our newly updated routes.
If you aren’t familiar with Google Maps Transit Directions, the rest of this post will give you step by step instructions for how to plan a trip with our new routes.
These instructions are for using Google Maps with a web browser on a computer. However, the steps will be very similar if you are using Google Maps on a smart phone.
Open Google Maps by clicking on the link (Google Maps will open in a new tab), or by typing “maps.google.com” into the address bar in your browser. You should see something similar to the screen shot below:
2. Open the “Directions” pane
Click on the blue “Directions” icon to open the Directions pane (circled in red in the screenshot below).
Step 2: Click on the “Directions” icon.
3. Select “Transit” directions by clicking on the “Transit” icon
Click on the gray “Transit” icon to select Transit Directions (circled in red in the screenshot below).
Step 3: Click on the “Transit” icon.
4. Select the starting point of your trip by typing the name or clicking on the map
The next step is to select the starting point for your trip. You have a couple of options:
Click a location on the map
or
Click on the “starting point” text box and start typing the name of your starting point. As you type, matching place names will appear as suggestions, and you can click on a suggestion to set your starting point.
For this example, we’ll click on the “starting point” text box, and start typing “Valley Boulevard”. When the proper suggested location pops up below, we’ll click on that suggestion:
Step 4: Select the starting point of the trip.
5. Choose the destination of your trip by typing the name or clicking on the map
Similar to the previous step, you can choose your trip destination by clicking on the map or typing the destination into the “Choose destination” text box.
We’ll start typing “Downtown Transit Center”, and select the appropriate suggestion when it appears:
Step 5: Choose trip destination.
6. Change “Leave now” to “Arrive by” (or “Depart at”, as appropriate)
Below the “Destination” box, change “Leave now” to either “Depart at” or “Arrive by”.
For this example, we’ll select “Arrive by”, since we want to arrive by 7:30 AM.
7. Click on the time box to set the departure or arrival time for your trip
In the time box, type or select your desired arrival or departure time.
In this example we’ll change it to 7:30 AM.
Step 7: Set arrival (or departure) time for trip.
8. Click on the date box or calendar icon to select a date on or after Mon, Nov 7
In the date box, use the calendar to select a date. To see results for the new route changes, make sure you select a date on or after Mon, Nov 7. Also, schedules on Saturday or Sunday will be different from Monday – Friday schedules, so make sure you select a date that matches the day of the week you will be traveling.
For this example, we’ll choose Mon, Nov 7.
Step 8: Set the “Arrive by” (or “Depart at”) date to on or after Mon, Nov 7.
9. Explore the trip options
After completing the steps above, you’ll see a list of possible trips, with a summary of each trip on the left. The trip will also be displayed on the map.
The trip summaries on the left will include departure and arrival times, route numbers for buses you’d be riding for that trip, and the overall travel time, including estimated walking time to and from bus stops.
NOTE: The general price for all single, one-way trips, even those including transfers, is $2.00. At the time of writing, the cost for trips involving transfers might mistakenly be shown as $4.00 or more. The correct price for these trips is $2.00, and we are working to correct this error.
Click on a specific trip to see it displayed on the map. Click on the “Details” button for more information about that trip. For example, we’ll click on the first trip “Details” to find out more about that particular option:
Step 9: Explore trip options.
10. See the details of a specific trip
After clicking on “Details” for a specific trip, you’ll see more specific information about that trip, including walking time, transfers, etc.
Step 10: See the details of a specific trip option.
You may need to scroll down in the left pane to see all of the details of the trip. For this particular trip:
You walk about 5 minutes to the bus stop at Mendenhall Loop Road and Mendenhall Boulevard
You get on the Route 10 bus (which will display “10 Valley TC” on the sign on the front of the bus) at 6:56 AM.
You ride the bus 5 minutes to the Valley Transit Center, arriving at 7:01 AM.
You transfer to the “9 Egan Express” bus which leaves from Platform 5 at the Valley Transit Center at 7:05 AM.
You arrive at the Downtown Transit Center at 7:22 AM.
11. If desired, use the back arrow to return to step 9 and explore other trip options
If you want to see the details of other trip options, use the back arrow on the browser to go back to a list of trips, and repeat the process by clicking on other trip options.
Step 11: If you want to explore other trip options, click on the back arrow to return to step 9.
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