Capital Transit will be making several changes to Express, Connector and Commuter routes and schedules starting Monday, April 22, 2024. For more details:

Summary of Changes:

For more information, please contact Capital Transit at 907-789-6901.

Ride Free Zone Downtown

Capital Transit offers a Ride Free Zone (see the Capital Transit Ride Free Zone Map below) for locals and visitors who may experience mobility issues or are interested in getting to the Capitol, the Juneau-Douglas City Museum, the Dimond Courthouse, the hostel or other locations at the top of the hill.

There are four bus stops in the Ride Free Zone – the Marine Parking Garage, on Franklin Street near the old Gunakadeit Park (Pocket Park), on Fourth Street near Rainbow Foods and the Downtown Transit Center.

For more information, contact Capital Transit at (907) 789-6901 or Capital.Transit@juneau.org

Capital Transit Ride Free Zone Map (PDF)

Service Changes Effective February 5, 2024

Capital Transit will be making several changes to Express, Connector and Commuter routes and schedules starting Monday, February 5, 2024.

Core Service (routes 1, 3, & 4) is NOT impacted by any changes at this time.

A summary of changes for each route with changes is shown below, or for more details:

  • See updated schedules.
  • Use Google Maps Transit directions. You’ll need to change “Leave now” to “Depart at” or “Arrive by”, and set the date to October 23, 2023 or later.
  • Call Capital Transit at 907-789-6901.

Summary of Changes:


  • Route 5 University Connector:
    • New stop on Vintage Blvd near Safeway and SEARHC. The bus stops here after leaving the Valley Transit Center on the way to UAS. Use the Route 6 to travel to the VTC.

  • Route 6 Riverside/Airport Connector:
    • New stop on Vintage Blvd near Safeway and SEARHC. The bus stops here on the way from the Airport to the Valley Transit Center. Use the Route 5 to travel from the VTC.

  • Route 7 Lemon Creek Commuter:
    • Afternoon runs depart from the Downtown Transit Center at 2:00 pm and 5:00 pm

  • Route 8 Downtown/Valley Express:
    • This route now provides service on Riverside Drive.
      • Please Routes 3, 4, or 5 as alternatives for stops on Backloop or Glacier Hwy.
    • Valley Express buses depart from the Downtown Transit Center 5 minutes earlier, at :00 and :30 minutes after the hour.
    • The route will continue from the Valley Transit Center to Valley Blvd via Mendenhall Loop Road, and back to the Valley Transit Center via Mint Wy and Riverside Dr.
    • Until permanent stops are installed along Riverside Drive, you may flag the bus at any location where it is safe for the bus to stop.

  • Route 9 Egan Express:
    • One inbound run from the Valley Transit Center at 6:40 AM. Use Route 8 as alternative.

  • Route 10 Taku Commuter:
    • This route is discontinued. Please use the Route 8 Valley/Downtown Express route, with stops on Mendenhall Loop Rd and Riverside Dr.
    • Route 8 replacement service makes a counter-clockwise loop from the Valley Transit Center to Valley Blvd via Mendenhall Loop Road, and back to the Valley Transit Center via Mint Wy and Riverside Dr.
    • Early morning departure times for Route 8 replacement service runs:
      • VTC at 6:00 AM; Valley Blvd at 6:05 AM; Riverside Dr at Dimond Park at 6:11 AM
        • Bus continues as Route 8 Downtown Express from VTC at 6:15 AM

      • VTC at 6:25 AM; Valley Blvd at 6:30 AM; Riverside Dr at Dimond Park at 6:36 AM
        • Bus continues as Route 8 Downtown Express from VTC at 6:40 AM
        • Or transfer to Route 9 Downtown Egan Express departing VTC at 6:40 AM

      • VTC at 6:55 AM; Valley Blvd at 7:00 AM; Riverside Dr at Dimond Park at 7:06 AM
        • Bus continues as Route 8 Downtown Express from VTC at 7:10 AM

For more information, please contact Capital Transit at 907-789-6901.

Service Changes Effective Monday, October 23, 2023

Capital Transit will be making several changes to routes and schedules starting Monday, October 23, 2023. A summary of changes for each route is shown below, or for more details:

  • See updated schedules.
  • Use Google Maps Transit directions. You’ll need to change “Leave now” to “Depart at” or “Arrive by”, and set the date to October 23, 2023 or later.
  • Call Capital Transit at 907-789-6901.

Summary of Changes:

Route 1 Douglas/Downtown:

  • Earlier morning service from Treadwell, Monday – Friday

Route 4 Mendenhall Valley/Downtown:

  • Earlier morning service in both directions, Monday – Friday.

Route 5 University Connector:

  • Service resumes during peak morning and afternoon periods, Monday – Friday.
  • This service is timed to make transfers to and from the Route 3 at the Valley Transit Center.

Route 6 Riverside/Airport Connector:

  • Service resumes during peak morning and afternoon periods, Monday – Friday.
  • This service is timed to make transfers to and from the Route 4 at the Valley Transit Center.

Route 7 Lemon Creek Commuter:

  • The first afternoon run from the Downtown Transit Center will depart at 2:05 pm.
  • Service from Downtown will continue from the Valley Transit Center to Auke Bay.

Route 8 Downtown/Valley Express:

  • Some changes to the times of morning runs, and an additional run in the afternoon.

Route 9 Egan Express:

  • Earlier morning service and timing changes from the Valley Transit Center.

Route 10 Taku Commuter:

  • Earlier morning service and timing changes.

For more information, please contact Capital Transit at 907-789-6901.

Service Changes effective Monday, April 10

Capital Transit will be updating some time points for Route 1 Douglas and Route 8 Valley Express buses starting Monday, April 10, 2023. Please see changes below and the updated schedules.

Route 1 Douglas

Route 1 Douglas buses traveling towards Treadwell will depart all stops on Douglas Island 1 – 2 minutes earlier. The following time points will change:

  • Depart Cordova St. for Treadwell at :18 & :48
  • Depart Cedar Park for Treadwell at :19 & :49
  • Depart Douglas Post office for Treadwell at :24 & :54

All other time-points for the Route 1 will remain unchanged. Please see updated schedules.

Route 8 Valley Express

Route 8 Valley Express buses traveling on Mendenhall Loop Road and around backloop will be departing all bus stops  on the Mendenhall Valley loop 3 – 4 minutes EARLIER.

Route 8 time-point changes:

  • Depart Valley Transit Center for back loop at :00 & :30
  • Depart Valley Blvd for back loop at :05 & :35
  • Depart Auke Bay for Valley Transit Center at :13 & :43

All other time-points for the Route 8 will remain unchanged. Please see updated schedules.

Please make sure you arrive at these bus stops a few minutes earlier to catch the bus, starting Monday, April 10th, 2023.

For more information, please call 907-789-6901.

How to Ride to the Mendenhall Glacier Visitor Center with Capital Transit

Approximate Travel Time

The one-way trip with Capital Transit from downtown Juneau to the Mendenhall Glacier Visitor Center can take up to 1.5 hours, which includes a walk of about 30 minutes. The bus ride can take up to 1 hour, and the closest bus stop is 1.5 miles (2.4 km) away from the Visitor Center.

There are several Cruise Ship terminals in the downtown area. Some are quite close to the Downtown Transit Center, but some terminals are up to 1.5 miles (2.4 km) away, which could result in an additional 30 minute or more walk in each direction.

NOTE: Various private tour companies offer “Glacier Shuttle” bus service or other tours from the downtown Cruise Ship terminals directly to the Mendenhall Glacier Visitor Center. These private buses normally only take about 30 minutes of total travel time from downtown to the glacier. Tickets for these private shuttles and tours can be purchased from vendor booths near the Cruise Ship terminal or on board the cruise ships, or tours can be booked in advance. Trip Advisor is just one of many sites that offer a list of tours that include the Mendenhall Glacier.

Cost

For a single ride on a Capital Transit bus, the fares are:

  • $2 for an adult (19 or older, including seniors)
  • $1 for a youth (6 – 18 years old)
  • FREE for children 5 or younger.

Fares must be paid in cash (coins or bills, US currency only). Drivers are not able to make change, so please have the correct fare ready when boarding the bus.

Larger bills may be used to pay for groups: for example, if you have a group of 2 adults plus 1 youth, the total fare for the group is $5, and you may pay the fare for the entire group with a five-dollar bill.

Click here for more information on fares, including tokens and passes.

Riding the Bus to the Dredge Lake Road bus stop

The following routes provide service to Dredge Lake Road, which is the closest bus stop to the Visitor Center:

You can use Google Maps transit directions from the Downtown Transit Center to Dredge Lake Road to plan your bus ride.

Depending on which route you take, the bus ride can take about 1 hour. Please let the bus driver know that you are going to the glacier when you board the bus, and listen for the announcement for “Dredge Lake Road” so that you do not miss your stop.

Walking between Dredge Lake Road & the Visitor Center

After getting off the bus, walk about 1.5 miles (2.4 km) to the Visitor Center, which takes approximately 30 minutes. You can follow the Google Maps walking directions from Dredge Lake Road to the Mendenhall Glacier Visitor Center. The walk is flat, and follows a paved bike path which is wheelchair accessible.

Riding the Bus back to Downtown

You can catch a bus back to the Downtown Transit Center from the Dredge Lake Road bus stops on either side of the road, after walking back from the Visitor Center:

  • 3 DOWNTOWN TC buses depart from Stop ID 439.
  • 4 DOWNTOWN TC buses depart from Stop ID 469.
  • 8 VALLEY EXPRESS buses depart from Stop ID 439, but will require a free transfer at the Valley Transit Center to a 3 DOWNTOWN TC, a 4 DOWNTOWN TC, or a 8 DOWNTOWN EXPRESS bus to continue to downtown.

You can use Google Maps transit directions from Dredge Lake Road to the Downtown Transit Center to return to downtown.

NOTE: On Sunday, the last bus to downtown departs from Dredge Lake Road at approximately 5:25 PM. On Monday through Saturday, the last bus to downtown departs from Dredge Lake Road at approximately 10:25 PM.

Please be at the bus stop 5 minutes before the listed departure time so that you do not miss the bus.

If you have any additional questions, please call Capital Transit at 907-789-6901, or check out the links below.

Using Google Maps Transit Directions to Explore Route Changes Effective Monday, November 7

Post Summary: Google Maps Transit Directions can be used to explore trip options with our updated routes if you set the “Depart at” or “Arrive by” date to “Mon, Nov 7” or later. Step by step instructions are provided below.

Capital Transit buses will start using the new Valley Transit Center on Mendenhall Mall Road on Monday, November 7, 2022. Our routes have been updated to accommodate this new facility and to make our service more consistent, more reliable, and easier to use.

Printed bus schedules are now available on the buses, and a previous “News” post summarizes the main changes to our routes.

If you are looking for more details about how these changes will impact you, Google Maps Transit Directions can help you explore route changes and new trip options that will be available starting on Monday, November 7, 2022.

If you are already familiar with Google Maps Transit Directions, as long as you set the “Depart at” or “Arrive by” date to November 7, 2022 or later, you will see the options available for that trip with our newly updated routes.

If you aren’t familiar with Google Maps Transit Directions, the rest of this post will give you step by step instructions for how to plan a trip with our new routes.

The basic steps are:

  1. Open Google Maps
  2. Open the “Directions” pane
  3. Select “Transit” by clicking on the “Transit” icon
  4. Select the starting point of your trip by typing the name or clicking on the map
  5. Choose the destination of your trip by typing the name or clicking on the map
  6. Change “Leave now” to either “Depart at” or “Arrive by” as appropriate
  7. Click on the time box to set the departure or arrival time for your trip
  8. Click on the date box or calendar icon to select a date on or after Mon, Nov 7
  9. Explore the trip options
  10. See the details of a specific trip
  11. If desired, use the back arrow to return to step 9 and explore other trip options

Keep reading for more detailed instructions on each step using an example trip.

Exploring Trip Options with an Example Trip

We’ll go through the step by step instructions above for a sample trip. For this example:

  • We’ll use Google Maps with a web browser on a computer
  • Trip starts at Valley Boulevard
  • Trip ends at the Downtown Transit Center
  • For this trip, you want to arrive by 7:30 AM on Monday, November 7, 2022

1. Open Google Maps

These instructions are for using Google Maps with a web browser on a computer. However, the steps will be very similar if you are using Google Maps on a smart phone.

Open Google Maps by clicking on the link (Google Maps will open in a new tab), or by typing “maps.google.com” into the address bar in your browser. You should see something similar to the screen shot below:

2. Open the “Directions” pane

Click on the blue “Directions” icon to open the Directions pane (circled in red in the screenshot below).

Step 2: Click on the “Directions” icon.

3. Select “Transit” directions by clicking on the “Transit” icon

Click on the gray “Transit” icon to select Transit Directions (circled in red in the screenshot below).

Step 3: Click on the “Transit” icon.

4. Select the starting point of your trip by typing the name or clicking on the map

The next step is to select the starting point for your trip. You have a couple of options:

  • Click a location on the map

or

  • Click on the “starting point” text box and start typing the name of your starting point. As you type, matching place names will appear as suggestions, and you can click on a suggestion to set your starting point.

For this example, we’ll click on the “starting point” text box, and start typing “Valley Boulevard”. When the proper suggested location pops up below, we’ll click on that suggestion:

Step 4: Select the starting point of the trip.

5. Choose the destination of your trip by typing the name or clicking on the map

Similar to the previous step, you can choose your trip destination by clicking on the map or typing the destination into the “Choose destination” text box.

We’ll start typing “Downtown Transit Center”, and select the appropriate suggestion when it appears:

Step 5: Choose trip destination.

6. Change “Leave now” to “Arrive by” (or “Depart at”, as appropriate)

Below the “Destination” box, change “Leave now” to either “Depart at” or “Arrive by”.

For this example, we’ll select “Arrive by”, since we want to arrive by 7:30 AM.

Step 6: Change “Leave now” to “Arrive by” (or “Depart at”).

7. Click on the time box to set the departure or arrival time for your trip

In the time box, type or select your desired arrival or departure time.

In this example we’ll change it to 7:30 AM.

Step 7: Set arrival (or departure) time for trip.

8. Click on the date box or calendar icon to select a date on or after Mon, Nov 7

In the date box, use the calendar to select a date. To see results for the new route changes, make sure you select a date on or after Mon, Nov 7. Also, schedules on Saturday or Sunday will be different from Monday – Friday schedules, so make sure you select a date that matches the day of the week you will be traveling.

For this example, we’ll choose Mon, Nov 7.

Step 8: Set the “Arrive by” (or “Depart at”) date to on or after Mon, Nov 7.

9. Explore the trip options

After completing the steps above, you’ll see a list of possible trips, with a summary of each trip on the left. The trip will also be displayed on the map.

The trip summaries on the left will include departure and arrival times, route numbers for buses you’d be riding for that trip, and the overall travel time, including estimated walking time to and from bus stops.

NOTE: The general price for all single, one-way trips, even those including transfers, is $2.00. At the time of writing, the cost for trips involving transfers might mistakenly be shown as $4.00 or more. The correct price for these trips is $2.00, and we are working to correct this error.

Click on a specific trip to see it displayed on the map. Click on the “Details” button for more information about that trip. For example, we’ll click on the first trip “Details” to find out more about that particular option:

Step 9: Explore trip options.

10. See the details of a specific trip

After clicking on “Details” for a specific trip, you’ll see more specific information about that trip, including walking time, transfers, etc.

Step 10: See the details of a specific trip option.

You may need to scroll down in the left pane to see all of the details of the trip. For this particular trip:

  1. You walk about 5 minutes to the bus stop at Mendenhall Loop Road and Mendenhall Boulevard
  2. You get on the Route 10 bus (which will display “10 Valley TC” on the sign on the front of the bus) at 6:56 AM.
  3. You ride the bus 5 minutes to the Valley Transit Center, arriving at 7:01 AM.
  4. You transfer to the “9 Egan Express” bus which leaves from Platform 5 at the Valley Transit Center at 7:05 AM.
  5. You arrive at the Downtown Transit Center at 7:22 AM.

11. If desired, use the back arrow to return to step 9 and explore other trip options

If you want to see the details of other trip options, use the back arrow on the browser to go back to a list of trips, and repeat the process by clicking on other trip options.

Step 11: If you want to explore other trip options, click on the back arrow to return to step 9.

Mendenhall Valley Transit Center Opening and Upcoming Schedule Changes (Effective Monday, November 7th)

A significantly updated Capital Transit bus schedule will go into effect on Monday, November 7, with the opening of the new Valley Transit Center (VTC) on Mendenhall Mall Road.

The opening of the Valley Transit Center, which will be the new bus transfer location for Valley routes, has created a valuable opportunity to make long-overdue updates to ensure reliable and consistent service for all passengers on all routes. The regular schedules haven’t been updated since 2016.  Time stops in the current schedule are no longer realistic and buses frequently run late, causing passengers to miss transfers or arrive later than expected.

Accordingly, Capital Transit spent months planning, gathering feedback from riders, hosting open houses, gathering feedback from bus drivers, and obtaining input from an objective transit planning contractor to update the schedule within our existing budget and staffing.  The overwhelming majority (76%) of the 363 bus passengers surveyed prefer a simpler network with more consistent service and more reliable transfers to a more complex network with more “specialty” commuter routes (24%).  Capital Transit has incorporated this feedback into the updated schedule.

The upcoming bus schedule changes will go into effect on November 7.  Printed schedules with the updates are available on the buses now.  Links to the new schedule are included at the bottom of this page.

A summary of the changes compared to our current service is listed below: 

  • Core Service (Routes 1, 3, 4) is similar to the current schedules, except:
    • Mendenhall Loop Counterclockwise Route 3 and Mendenhall Loop Clockwise Route 4 will remain on Glacier Highway through the Lemon Creek area but will no longer make stops on Davis Avenue and Lemon Creek Road, where less than 2% of riders get on or off the bus.  This trade off will result in decreased travel times and more reliable transfers for a much larger number of passengers who ride the Route 3 or 4.  In addition, service has been increased for the Route 7, which has stops on Davis Avenue and Lemon Creek Road.
    • Mendenhall Loop Clockwise Route 4 includes new morning inbound and outbound runs Monday through Friday.
  • Express and Commuter routes:
    • University Express Routes 5 and Riverside Express Route 6 will now only operate in the Valley, and will be timed to make transfers to/from the Downtown/Valley Express Route 8 at the VTC. (Please note that during the current driver shortage, the routes 5, 6, and 8 only operate during peak morning and afternoon periods.)
    • Lemon Creek Express Route 7, which stops on Davis Avenue and Lemon Creek Road, includes additional trips from downtown in the afternoon and early evening.
    • Downtown/Valley Express Route 8 routing and timing has been adjusted, and includes additional inbound and outbound trips Monday – Friday, improved service to the popular Fred Meyer bus stop, and transfers at the VTC to the University Connector Route 5 and Riverside/Airport Connector Route 6. (Please note that during the current driver shortage, the routes 5, 6, and 8 only operate during peak morning and afternoon periods.)
    • Mendenhall Valley Express Route 9 has been changed to the Egan Express, running several morning and afternoon trips between the VTC and Downtown Transit Center.
    • Mendenhall Valley Commuter Route 10 has changed to the Taku Commuter, and includes several morning runs to the VTC where passengers can then connect to the Route 4, 5, 6, 7, 8, and/or 9 buses.
    • Douglas to Valley Express Route 11, North Douglas Route 12, Mendenhall/Riverside Commuter Route 14, Valley/UAS Express Route 15, and Taku Express Route 16 have been eliminated. Portions of Routes 11, 14, 15, and 16 have been incorporated into other new or updated routes.

For more information about bus route changes, contact Matt Carpenter at Capital Transit at (907) 789-6901.  For more information about the VTC facility, contact Alec Venechuk at (907) 586-0800 ext. 4187.


 

See the PDFs below for more detailed route and schedule information.